Privacy Policy
Last Updated: October 24, 2023
At Solstice Haven, your privacy and confidentiality are of the utmost importance to us. We understand that reaching out for support requires courage and trust, and we are committed to honoring that by protecting your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Information We Collect
To provide our community services effectively, Solstice Haven may collect the following types of information when you interact with us:
- Personal Identification: Name, address, phone number, and email.
- Sensitive Data: Details regarding your housing status, food requirements, and support history.
- Technical Data: IP addresses and cookies used for website optimization.
2. How We Use and Share Your Information
Your data is exclusively processed to provide the community integration, shelter, and food assistance services you request. At Solstice Haven, we strictly adhere to the following principles:
- We never sell or trade your data for marketing purposes.
- Sharing with partner agencies only occurs with your explicit, written consent to facilitate a referral.
- Records are handled internally with restricted access to ensure high confidentiality levels.
3. Your Data Protection Rights
Solstice Haven wants to ensure you are fully aware of all your data protection rights under GDPR:
Right to Access & Rectification
You have the right to request copies of your personal data and to ask us to correct information you believe is inaccurate.
Right to Erasure & Objection
You may request that we erase your personal data or object to its processing under certain conditions.
Should you wish to exercise any of these rights, please contact our Data Protection Officer.
Reach Our Officer4. Changes to This Policy
Solstice Haven keeps its privacy policy under regular review and places any updates on this web page. We encourage you to check this page periodically to remain informed about how we are protecting those we serve.